Online Return Policy
How long do I have to make a return?
If for any reason you are not happy with your purchase, you may return the item(s) within 10 days of the order shipment date for a merchandise credit, less the shipping charge.
Items must be returned in its original condition (unworn, unwashed, unaltered) with the tags attached.
Any shoe purchase must be shipped in a separate box and must contain the box inside in which shoes were originally shipped. IMM & Co. reserves the right to assess a 15% re-stocking fee on all returned items.
Do I have to pay the return shipping?
Yes. IMM &Co., cannot be responsible for packages mailed to us if you decide to return items. We suggest that you use a trackable and insured mail service, and obtain a receipt for all shipments.
How long does it take to get a refund?
Please allow up to 2 weeks from your return delivery date for your return to be processed. You will receive an email confirmation once the refund is completed.
Where do I send returns?
Return to:
IMM Fashions & Co. -Returns Dept. Attn: Faith Jackson
2920 Meramec
P.O. Box #26922
St. Louis, MO. 63118
Please make sure that you complete, and include the return form in the box with your items.
Can I exchange items?
Items can be exchanged if returned in its original state of purchase with all tags attached. However, please note that IMM & Co. reserves the right to assess a 15% re-stocking fee on all returned (exchanged) items.
Can I return final sale items?
No. Final sale items can not be returned, or exchanged.
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